This seminar will review of unfair property and casualty claims settlement practices as set forth by various state insurance departments. It will define the ethical procedures and practices, which constitute unfair claims practices. It will give the attendees knowledge of the minimum ethical standards of property and casualty insurance claims. Topics covered include: Definitions, file and record documentation, misrepresentation of policy provisions, acknowledgement of pertinent communications, general standards in settlement if claims, valuations and many other topics. Instructor: Tom Ryan, AIC.
Approved for 3 hours in KY and OH. Concentration: Ethics