Wednesday Mar 18, 2026
12:30 PM - 3:30 PM EDT
March 18, 2026 - 12:30 pm - 3:30 pm
This is a Virtual course. Links will be sent out prior to the class date.
$35.00 - Members
$50.00 - Non-Members
Chris Kendall
Send Email
This seminar will discuss how the agent can best serve their customers in a time of need. What are the ethical responsibilities of the agent in event of a claim? How do you determine coverage and guide the client and claimant, fairness in dealings? Topics covered include: determining legal liability, ethical responsibilities, techniques in processing a claim and the claim evaluation process. The seminar will also be taught various aspects of law that deal with claims handling.
Approved for 3 hours in OH & KY. Concentration - Ethics