*HYBRID* Superior Customer Service with Tom Ryan, AIC

Date and Time

Thursday Feb 24, 2022
8:30 AM - 3:30 AM EST

February 24th, 2020 - 8:30 a.m. to 3:30 p.m.

Location

Virtual and CIB
5535 Fair Lane Suite D
Cincinnati, OH 45227

5535 Fair Lane Suite D Cincinnati OH 45227

Fees/Admission

Member - $60.00,   Non-member - $89.00,  

Contact Information

Jen Pike 513-533-1200
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Description

This seminar will discuss how the agent can best serve their customers in the time of need. What are the ethical responsibilities of the agent in event of a claim? How do you determine coverage and guide the client and claimant, fairness in dealings. Topics covered include: determining legal liability, ethical responsibilities, techniques in processing a claim and the claim evaluation process. The seminar will also be taught various aspects of law that deal with claims handling.

Approved for 6 hours in OH & KY. Concentration: P/C

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