*HYBRID* Superior Customer Service with Tom Ryan, AIC
Date and Time
Thursday Feb 24, 2022
8:30 AM - 3:30 AM EST
February 24th, 2020 - 8:30 a.m. to 3:30 p.m.
Location
Virtual and CIB
5535 Fair Lane Suite D
Cincinnati, OH 45227
Fees/Admission
Member - $60.00, Non-member - $89.00,
Contact Information
Jen Pike
513-533-1200
Send Email
Description
This seminar will discuss how the agent can best serve their customers in the time of need. What are the ethical responsibilities of the agent in event of a claim? How do you determine coverage and guide the client and claimant, fairness in dealings. Topics covered include: determining legal liability, ethical responsibilities, techniques in processing a claim and the claim evaluation process. The seminar will also be taught various aspects of law that deal with claims handling.
Approved for 6 hours in OH & KY. Concentration: P/C
Images
