Thursday Dec 14, 2017
8:30 AM - 3:30 PM EST
December 14, 2017 - 8:30 a.m. to 3:30 p.m.
Member - $60.00, Non-member - $89.00,
Michelle Wagner
513-533-1200
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This seminar will discuss how the agent can best serve their customers in the time of need. What are the ethical responsibilities of the agent in event of a claim? How do you determine coverage and guide the client and claimant, fairness in dealings. Topics covered include: determining legal liability, ethical responsibilities, techniques in processing a claim and the claim evaluation process. The seminar will also be taught various aspects of law that deal with claims handling.
Approved for 6 hours in OH & KY. Concentration: P/C