Employee Benefits Insurance Advisor aggressively solicits and sells insurance products and services
to existing and new businesses; maintains an existing book of business, and expands book of
The role is responsible and accountable for risk by openly exchanging ideas and opinions,
elevating concerns, and personally following policies and procedures as defined. Accountable for
always doing the right thing for customers and colleagues, and ensures that actions and behaviors
drive a positive customer experience. While operating within the Bank's risk appetite, achieves
results by consistently identifying, assessing, managing, monitoring, and reporting risks of all
ESSENTIAL DUTIES AND RESPONSIBILITIES:
. Renews and/or amends existing policies.
. Builds and maintains ongoing relationships with clients, including scheduling and attending
meetings with client, and understanding the nature of clients' businesses and challenges.
. Foresees clients' insurance needs, such as policy renewals.
. Researches insurance companies' policies and negotiates with underwriters to find the most
suitable insurance for clients, and at the best pricing.
. Arranges specialized types of insurance coverage in complex cases.
. Advises clients whether and when they need to make a claim on their policies.
. Markets and acquires new clients; keeping sales ratios to expected goal levels.
. Develops relationships with underwriters, surveyors, photographers, structural engineers and
other professionals related to client and vendors businesses.
. Performs administrative tasks such as dealing with paperwork, correspondence, keeping
. Wins accounts against competitor brokers and agencies; keeps up with changes in the
insurance market and in the clients' industries; collects insurance premiums and processes
accounts through Client Advocates; gathers information from clients,assessing their insurance needs
and risk profiles.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
. Undergraduate degree in business or related field, or equivalent work experience specifically
in the employee benefits insurance industry.
. Excellent overall understanding of the business of insurance, and its impact on consumers.
. Maintains current licenses to sell insurance.
. Minimum of two years in a broker/producer/advisor capacity, or the applicable number of
years in an agency support position, with the intent to obtain licenses for selling.
. Superior command of communications, both written and verbal.
. Self-motivated individual, with the desire to listen, understand and assist consumers and
businesses in selecting the proper insurance solutions for their specific needs.
. Ability to use and understand effective automated documentation for agency records.
. Working knowledge and use of all Microsoft Office products.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.